Frequently asked questions

Website > General

  1. What does "Astrodienst" mean? How is it pronounced?

    "Astrodienst" means "Astro Service".
    "Dienst" is German for "service", and is pronounced "deenst". "Astro" is not a particular word, but a common abbreviation for Astrology.

  2. For the Current Planets listed on the homepage, do you list the declinations, degrees N or S of the ecliptic?

    Yes, the declinations are listed in the column on the right. South appears as negative value.

  3. In the list of current planets on the homepage, what does the number left of the zodiac symbols refer to?

    The planet position is given in the following pattern {degree} {sign} {arc minute} {arc second}, for example: 23° 31"02'. The planet is on exactly 23 deg. Leo 31 min. 02 sec. in Leo.

    The number on the left is the degree of the planet in the sign. The numbers to right of the symbol are arc minutes and arc seconds.

  4. How can I enable or disable the "dark mode"?

    If you have activated "dark mode" or "night mode" on your device, also this website will be displayed in dark design. However, you can easily disable the dark mode for astro.com even if you prefer it otherwise.

    Deactivating the dark mode for astro.com: Click on the link "Disable dark mode". On most pages, you'll find it below the header, next to the icons for Facebook, Twitter and Email, as well as in the "My Astro" drop-down menu (but only if the page is displayed in dark mode). The link leads you to the preferences page where you have to activate the corresponding checkbox and then click on "save values". After that, the web page will be displayed in light mode regardless of the settings on your device.

    If you want to activate the dark mode again at a later time, go to "My Astro" -> "User profile". Click on the link "View/edit preferences and subscriptions" and deactivate the corresponding checkbox. Store the settings by clicking on "save values".

  5. Advertising on www.astro.com

    www.astro.com is among the largest websites with free horoscopes on the web. We invest a lot of work to be able to offer our users astrology at a high quality level. We are happy about the many thousand people who visit our website every day. In order to offer our webservices, we need an appropriate infra structure, like web servers, etc. The returns we receive from advertising help us to finance our free horoscopes and astrology articles. It is important to us that people with a small budget can also have access to good astrology.

    We are aware that some people may find the advertisements irritating. Unfortunately, we are not able to see which adverts a visitor of www.astro.com comes to see. The ads are placed individually for each visitor of the website by Google syndication, depending on location, language and other factors. Astrodienst has no direct contact with the advertisers and does not select them. If ads appear which are inappropriate, their domain name (URL) can and should be reported to Astrodienst. Such advertisers will be added to a list of blocked domain names and will not appear again.

    Appearance of ads: The ads presented by Astrodienst have a little box marked "[x] Advertisement" in their upper left corner, and you can close a particular ad so that it does not distract you while reading the page where it appeared. These ads never cover any of the content on the page, and they do not create popup windows. Should other kinds of ads appear on your screen while visiting astro.com, they might be created by other software (malware) on your computer. In such cases it is advised to use a search engine with keywords from the ads which appear, to get more information about this malware and how to get rid of it.

  6. No advertising for clients of Astrodienst

    If you have purchased a horoscope or a subscription, the website will be automatically free of advertising (if you are logged into your profile).

    Duration of the ad-free website:

    • Subscriptions: Duration of the subscription
    • Astro*Intelligence horoscopes: 12 months from date of purchase
    • Other horoscope readings: 6 months from date of purchase

    Please note that these periods are not cumulative, i.e. purchasing two reports instead of one will not result in a longer ad-free period.

    Note: Ads on the Astro Databank pages are not influenced by this option. The Astro Databank Wiki is technically independent from the rest of the website. The software used in the Wiki has no access to the user preferences in My Astro or to information on subscriptions.

  7. This is how you install the astro.com mobile app

    Get the Astro.com App On Android:

    1. Launch “Chrome” app
    2. Search for and open astro.com
    3. Tap the menu icon (3 dots in upper right-hand corner) and tap "Add to Home Screen."
    4. You'll be able to enter a name for the shortcut, for example ASTRO, and then Chrome will add it to your home screen.
    5. Open the Astro.com app from your home screen.

    Get the Astro.com app for iOS:

    1. Launch “Safari” app
    2. Search for and open Astro.com
    3. Tap the upload icon (the button at the center of the footer on the bottom) scroll and tap "Add to Homescreen."
    4. You'll be able to enter a name for the shortcut, for example ASTRO, and then Safari will add the Astro app to your home screen.
    5. Open the Astro.com app from your home screen.

  8. Problems with advertising popups on mobile devices

    We do not allow advertisements on our website that contain popups or redirects to other websites without permission. Unfortunately, there are advertisers who use malicious tricks to circumvent our restrictions. The consequences are annoying advertising pop-ups with changing contents such as "You have won". Such pop-ups are so-called "Malwareʺ. Although they appear when you visit astro.com, they are not from us, but from advertisers with dubious intentions. Keep your smartphone up to date and install the latest updates. Then new security functions are added to the browser, which may eliminate the problem. Please check if the function to block pop-ups is activated in the iPhone: Settings -> Safari -> Block pop-ups.

    If you are plagued by such advertising, then you should immediately delete all website data of your browser - history, cache and cookies - and restart the mobile device. It is important that you do not only delete the website data of astro.com, but from all websites, since the popups don't come from astro.com but from disguised senders. Instructions for Android and iPhone/iPad can be found below.

    After deleting the website data you have to log in at www.astro.com anew. If you have no registered profile but only a guest profile, you should create a (free) registered user profile before deleting the browser data. To do this, please click on My Astro in the navigation bar. Otherwise you will have to enter your birth data again.

    How to delete your browsing data

    • Safari on iPhone/iPad
      1. Open "Settings".
      2. Scroll down and tap on "Safari"
      3. Scroll down again and tap ʺClear History and Website Dataʺ.
      4. Tap ʺClear History and Dataʺ.
      5. Shut down and restart the device.


    • Chrome on Android Devices
      1. On your Android phone or tablet, open the Chrome app.
      2. Tap "More" and then "Settings".
      3. Under "Advanced," tap "Privacy" and then "Clear browsing data".
      4. Choose as time "All time".
      5. Activate the checkboxes for "Browsing history", "Cache" and "Cookies, site data" .
      6. Tap "Clear data".
      7. Shut down and restart the device.

    • Chrome on iPhone/iPad
      1. On your iPhone or iPad, open the Chrome app.
      2. Tap "More" and then "History".
      3. At the bottom, tap "Clear browsing data".
      4. Activate the checkboxes for "Browsing History", "Cookies, Site data" and "Cached Images and Files".
      5. Tap "Clear Browsing Data" and then again "Clear browsing data".
      6. At the top right, tap "Done".
      7. Shut down and restart the device.

    • Internet (Samsung Browser) on Android Devices
      1. On your Android phone or tablet, open the "Internet" app.
      2. Tap "More" and then "Settings".
      3. Tap "Privacy" and then "Clear personal data".
      4. Activate the checkboxes for "Browsing history", "Cache" and "Cookies, site data" .
      5. Tap "Clear data".
      6. Shut down and restart the device.

 

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