The "nightmare" Pro Computers endured would see their team expend a staggering six hours a day on manual entry alone; combatting double entry errors, and feeling weighed down by tedious human input.
Fast forward to four years since Pro Computers implemented a seamlessly integrated solution stack, and this rapidly growing MSP is now reaping the benefits of complete invoice and payment automation, catapulting their business expansion to unprecedented levels.
In 2016, a restless and hands-on Grant LeHelloco would leave corporate management to pursue his next major milestone; Grant would invest in an IT business called 'Pro Computers,' a conglomerate of three sub-companies specializing in phone, internet, and mobile services.
Armed with a plethora of knowledge and extensive practical experience across various corporate business functions everywhere from HR and finance, to legal and marketing, Grant would dive headfirst into a company that initially operated in just two locations.
Now faced with the major hurdle of finding a holistic solution for streamlining their three distinct entities, Grant would soon establish a fully integrated system for efficiently running their manifold business.
With his unwavering determination and years of hard work and persistence, Grant's ambitious aspirations would transform this MSP into the thriving multi-location brand it is today (now with nine store locations Australia-wide).
After a tried competitor and its ineffective integration, Pro Computers "finally" unlocked their ultimate solution stack through the implementation of ConnectWise PSA, Xero, Wise-Sync and WisePay -
From double entering payments and invoices to revelling in complete end-to-end automation, now the only 'double' Pro Computers is faced with, is a complete double down on business.
"I got more out of Wise-Sync and WisePay than I anticipated. Once we went through the initial setup, I found that it actually made my life and our admin life much easier in the background -
And now, I get to deploy those resources in other areas."